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Hitesh Tailor
Director, Medical Information, Ferring Pharmaceuticals
"We enrolled Interchange Solutions to implement a medical information response system. This product is user friendly and adaptable to everyday tasks and responsibilities. Our solution is supported by an exceptional Interchange Solutions team that responds quickly to the needs of our business."
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Pharmaceutical companies love the power that Salesplace brings to their sales teams. With full mail and calendar integration, Salesplace provides a full customer relationship solution and allows the pharmaceutical sales professional to proactively manage and engage their accounts.
Division management has the ability to utilize Salesplace for performance management metrics on sales people in the field who may not be at the company offices often. For example, using the forecast capabilities in Salesplace, they are able to set targets for each sales metric, and track each sales person to see how their performance measures up. They are able to determine how many leads are being converted to actual sales, and where sales representatives may need additional follow-up or training.
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